Service Scope
Support Pulse provides weekly support-ticket intelligence reporting and related integrations.
Support Pulse
Terms of Service
Last updated: March 9, 2026
Customer Responsibilities
Customers are responsible for lawful data use, valid connector credentials, and account security.
Billing
Subscriptions renew per selected plan until canceled. Failed payment may suspend access.
Availability
The service is provided on a best-effort basis with maintenance windows and incident response procedures.
Limitation
Support Pulse does not guarantee elimination of support volume or detection of every product issue.
Termination
Customers can request account deletion and data export through workspace account controls.