Data We Process
Support Pulse processes support tickets, workspace settings, billing metadata, and account authentication data.
Support Pulse
Privacy Policy
Last updated: March 9, 2026
How We Use Data
Data is used only to generate support intelligence reports, operate the service, and secure customer accounts.
Data Retention
Account data is retained while the account is active. Customers can request export or deletion from the workspace.
Security
Data is isolated by account and sensitive account API tokens can be stored encrypted at rest.
Subprocessors
See the subprocessors page for infrastructure and third-party service providers.
Contact
For privacy requests, use the in-app support form or contact your Support Pulse service administrator.